Clients aged 65 years and over, or Aboriginal and 50 years and over, are referred to us via ll ‘My Aged Care’. To receive a referral please call My Aged Care on 1800 200 422 to be assessed. ‘My Aged Care’ will then provide your information to our service for us to contact you.
If you are not in the age bracket required to contact ‘My Aged Care’ you can simply call us yourself on 6331 3322 or be referred by a family member, friend, GP or other health specialist, other community organisation etc.
If you are receiving a Home Care Package you will need to let us know who your Package provider is and what the transport component of the ‘Package’ is. Once you have been identified as eligible to use our service, an Information Booklet, Feedback Form, Fridge Magnet, CabCharge card (if eligible) and a welcoming letter will be sent to you in the post.
You may use the service as often as you need or wish within the resources of our organisation.