Bathurst Community Transport relies on a team of exceptional volunteers who give their time to support Bathurst Community Transport in a number of ways. Volunteers are drivers, help with administration and are on our Management Committee.

Our clients are very precious cargo and so you will understand that there are a number of checks and balances as part of joining our team. All our volunteers have a current Working with Children Check, a National Police Check. In addition our drivers hold a commercial driver’s licence; a first aid certificate and undertake a driving assessment. There is regular training for all our volunteers. This helps us to keep our volunteers and our clients as safe as possible. We are very happy to help our new volunteers with all of these so call us to discuss.

Volunteering as a Driver has many benefits – not only for our passengers, but for you as a volunteer!

It can bring meaning and purpose to your life, while increasing your self-esteem and wellbeing. Volunteering can also relieve stress, and alleviate symptoms of depression. As well as having a positive impact on your community, volunteering can improve your relationships!

As a Volunteer Bathurst Community Transport Company you will receive:

  • Full training,
  • Uniform,
  • Out-of-pocket expense reimbursement,
  • A wonderful sense of wellbeing and inclusion in a great community organisation!

We provide modern and well-maintained fleet vehicles for you to drive, with the latest technology to help you do your job.

We would love you to come and join our volunteers. Give us a call today on 6331 3322 to discuss further.

Bathurst Community Transport Volunteers

Frequently Asked Questions

Can I buy my driver or the BCTG a present by way of a thank you?2023-05-09T17:56:01+10:00

BCTG staff and volunteers cannot accept gifts or money. However, should a client wish to give a donation to BCTG  a receipt will be provided to the client for their donation.

What if I need travel on the weekend or public holidays?2023-03-13T09:26:03+11:00

Our BCTG vehicles are only available for transport from Monday to Friday excluding public holidays. There is also a shutdown over the Christmas/New Year period. You may need to call a taxi from Bathurst Taxis on 6325 0022.

May I bring any animals with me?2023-03-13T09:25:18+11:00

No, animals are not permitted to trav- el in BCTG vehicles, except for registered assistance animals. An authorised certificate must be supplied prior to travel if an assistance animal is accompanying a client.

What if my carer or companion has an appointment too?2023-03-13T09:25:04+11:00

Carers or companions who travel with a client and are also attending their own appointment then become a client in their own right and they need to pay the applicable contribution(s) for the trip. They need to be registered with My Aged Care in order to use BCTG for travel to their appointment.

May I bring a carer with me?2023-03-13T09:24:51+11:00

Yes, a carer may travel with you free of charge. However they must be registered with BCTG, be over the age of 18 years of age unless officially registered as a “young carer” and be capable of caring for you and looking after your needs. The carer must be picked up from the same address as the client. Each client is only allowed one carer per trip.

For the purpose of travelling with BCTG the term “carer” is the person who provides support and assistance to the eligible client travelling in our vehicle. If a client needs the support of a carer (who travels at no charge that carer must stay with the client for the whole of the journey and appointment. Clients who stipulate that they need the assistance of a carer will be deemed to be unable to manage on their own.

Please note: “carer” is not the same as “companion”. For our scheduling purposes a “companion” is a spouse/relative/ friend who wishes to travel with a client for company, where the client does NOT need support and assistance to manage during the trip, or at the destination. A companion may only accompany a client, where there is room in the vehicle, without disadvantaging other eligible clients. A companion will be asked to make a contribution to the cost of the trip. The companion must be picked up from the same address as the client. A companion, who does not meet our eligibility criteria, may be declined transport where it would disadvantage service to another eligible client.

May I bring children with me?2023-05-09T18:01:40+10:00

No, passengers must be over 18 years of age, unless officially registered as a “young carer”.

Is Community Transport only available for medical appointments?2023-05-09T18:02:50+10:00

No, transport is for anywhere you want to go, need to go or dream to go! This includes:

  • Medical appointments
  • Personal appointments
  • Shopping
  • Social outings and community access
  • Bingo
  • Visiting Family
  • Anything!
Do I get a vehicle to myself?2023-05-09T18:04:02+10:00

No, all bookings made with BCTG are for a seat in a vehicle, not for a vehicle on your own.  We are trying to help transport as many people as possible so you may need to share the vehicle.  It may be that you may have to be picked up earlier or dropped home later to tie in with other occupants in your vehicle. Your flexibility is appreciated in allowing us to assist the maximum number of clients at any one time.

What if I need to cancel?2023-03-13T09:23:16+11:00

We understand that plans can change. If you no longer need to travel please advise BCTG as soon as possible. Failure to advise us may result in a cancellation fee being levied.

What is your Privacy Policy?2022-03-09T13:28:39+11:00

Click here for our full Privacy Policy

What is your Cancellation Policy?2022-02-21T17:13:48+11:00

Click here for our cancellation policy.

What is your Covid-19 Policy2022-03-09T13:30:10+11:00

The safety of our guests and staff is our highest priority at all times.  This includes in regard to COVID19.  We monitor and public health orders always ensuring the safety of our guests and staff.

You can expect

– the driver to be wearing a face mask in our vehicles,

– all our staff are fully vaccinated,

– the cabin of the vehicles is regularly sanitised, increased cleaning of high touch areas and

– only fresh air will be cycled through the vehicle heating/cooling systems.

1) We are required to follow and administer the current NSW Public Health Orders of the day. These may change at short notice and Bathurst Tours will follow and administer the current NSW Public Health Orders which may supersede written information available on our website.

2) It is agreed that at the time of joining your tour or transfer that no guest, in the past 14 days, have been identified as a close contact of a COVID-19 related case. Bathurst Tours reserves the right to refuse entry in the event any guest is unable to meet these mandatory requirements, without any credits or refunds.

3). It is agreed that if any guest on arrival is feeling unwell or displays Covid like symptoms, they do not travel with us. In the event you feel unwell whilst travelling onboard with us, you must notify your driver immediately.

4). It is mandatory face masks are worn upon boarding and at all times whilst travelling in our vehicles. Guests do not need to be from the same household to all travel together. Masks are available on arrival from your driver if required.

5). All guests are to use the hand sanitisers installed in the vehicles upon entering/re-entering the vehicles.

Are your Drivers all vaccinated for COVID?2022-02-14T12:04:46+11:00

Yes!  All our drivers are fully vaccinated for COVID 19 and have all completed training in infection control.

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